Telephone: 0844 995 1041
Opening times:
6am to 12pm

Get query Resolution through Amazon Customer Service

If you are encountering any issue with your product bought from Amazon, or have any questions regarding Amazon services, dial the Amazon contact number and you shall be filled in with everything you want to know. Here are some information on frequently asked question that might help you. While ordering or selling, follow these tips to make the process easier and take more informed decisions.

• What happens when you order something from a third party seller?

• However, you must know that third party sellers are a huge part of Amazon. Therefore, goods can get replaced or go missing. Hence, you cannot hold Amazon responsible for that always.

• If you are ordering for a product from a third party seller, you may not be allowed to cancel the order. In that case, you cannot contact Amazon customer service for cancellation.

• What is the procedure for selling on Amazon?

Initially, you have to ensure that your product does not break any laws or regulations. If your product can be legally sold, only then Amazon will allow you to use the platform.

Using Amazon customer services is beneficial and very convenient. If you want to sell your products on Amazon, you will require information regarding taxes. There are many plans that are available for selling on Amazon.

• If you sell less than 40 products per month, you only need to pay a small fee of £0.99 for every item that gets sold.

• If you are a professional seller who sells large volumes of items every month, then you need to pay a flat rate of £39.99 per month along with other relevant expenses.

What happens when you do not get your order delivered on time?

You can always track your package and see at which stage the delivery has progressed to. The possible reasons could be rerouting, re-delivery and other practical obstructions. If the product has not reached you as per the predetermined delivery date, contact the customer care executives of Amazon and get the necessary details.

If you order in the morning, the chances of getting the product delivered on the same day are high.

• What to do if your parcel goes missing?

In case your parcel goes missing, use the tracking number and confirm the delivery. Next, call the carrier and find out more about the situation. If your problem is still not resolved, contact Amazon customer care and you should be assisted.